Steer clear of slang like 'mmhh' and 'ah' to show you are listening - it sounds unprofessional.
For instance, principle/ principle, their/there, advice/advise, etc.
To add a positive tone.
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Welcome to the Bleeping Computer IRC chat room.13If you have any questions or need help with the chat room then private message an OP, a channel administrator or operator, by double-clicking on their nickname.While choosing a font, stick to something conservative like Arial or Times new roman in black letters, as opposed to Monotype Corsica characters in hot pink.It is annoying and distracting to use animation in a business chat.9Respect your fellow chatters.14Do not private message other users on IRC without first publicly asking for permission.If you need to paste a lot of information, paste it into the forums.
2Much of the time we discuss general topics in the chat room but when someone comes in and asks for help we will focus on helping that person.
To start chatting click the link below.
Please no offensive nicknames.
Thank you for being so patient.For example, if a client asks a difficult question, instead of replying with 'No clue answer with something like 'Good question, Mr Sharma.Please read and follow the rules of conduct.1 2 comments, poor sound quality with Chrome-based browser.Doing so is ground for immediate banishment.Say 'Goodbye 'Thanks for your time 'Good day' or some other greeting, and wait for a farewell from the other person before terminating a chat session.Listen, and pay attention, use words like 'okay 'alright 'sure 'definitely 'great 'absolutely etc.Below you will find links pertaining to this service and how to use.You may miss an important point in the other person's messages or lose the gist of the conversation.
6Do not harass the other members of the chat room.
If you do we will notice and kick you out of the chat rooms.
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